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Candidate FAQ's


How do I apply for a job you have advertised?

Find the role on our website here, click the apply now button, fill in your details and you're done!

How do I know that my application was received ok?

You will receive a confirmation email to let you know that your application was received. If in doubt you can check by logging in to your candidate account. You can also call us if you are still not sure on 0845 880 4858.

I need further information on a role, what should I do?

We encourage our clients to include as much information as possible on the job advert. If a salary isn't listed then the client wants to keep it confidential. If you have any questions on a role, take down the job number and give us a call on 0845 880 4858 or drop us an email to This mailbox is monitored throughout our opening times.

Can you call me when other roles I might be interested in come up?

We don't work like a traditional recruitment agency. We won't hold your details on a database, unless you register for job alerts, we won't contact you about future roles. This means that rather than bombarding you with calls and emails, you can simply apply for those that interest you. It also means that we have more time to dedicate to you when you do choose to apply for a role.

How long will it be until I receive the outcome of my application?

We aim to contact all candidates within a week of the role closing. We will let you know either way so you won't be left wondering. In some cases the client takes longer to make a decision, although you can call or email us anytime for an update. Feedback is not usually available unless you have reached interview stage.

I don't have a CV, how can I apply?

Unfortunately most applications will require a CV to be submitted. You can download some advice here on creating a CV, there are a lot of other websites that will help you. If you are having trouble submitting your CV please contact us. You can download a free CV template from Learn Direct in word format here.